Terms & Conditions

Please read these terms carefully before using our website or booking any service with Antim Journey.

1. Acceptance of Terms

By using this website, submitting an inquiry, or booking any service through Antim Journey, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services Offered

Antim Journey provides funeral and cremation related support services, which may include:

  • Funeral planning assistance
  • Cremation and last rites support
  • Dead body transportation
  • Ambulance arrangements
  • Freezer box services
  • Chautha / Tervi arrangements
  • Prayer meet and ritual support
  • Related assistance based on availability and location

All services are subject to location, availability, operational conditions, and confirmation by our team.

3. Booking and Service Confirmation

Any booking made through phone call, WhatsApp, website form, or any other communication channel will be treated as a service request only. A booking is considered confirmed only after verification by our team and acceptance of the request.

Antim Journey reserves the right to decline or cancel a request in case of:

  • Incomplete or incorrect information
  • Unavailability of service in the requested area
  • Operational limitations
  • Safety or legal concerns
  • Unforeseen circumstances beyond control

4. User Responsibility

The customer or representative is responsible for providing accurate details related to service requirements, deceased details, service location, contact information, timing, and any documents or permissions required for smooth execution.

Any delay, issue, or service impact caused due to incorrect, incomplete, or delayed information will not be the responsibility of Antim Journey.

5. Pricing and Payments

All service charges are based on the selected requirements, location, timing, and resource availability. Prices may vary depending on urgency, distance, third-party costs, and customization needs.

  • Advance payment may be required for service confirmation
  • Remaining payment, if any, must be completed as per agreed terms
  • Additional charges may apply for extra requirements not included in the original booking
  • Taxes, if applicable, may be charged extra

Antim Journey reserves the right to revise prices without prior notice for future bookings.

6. Cancellation and Refund

Cancellation and refund, if applicable, will depend on the nature of the service, time of cancellation, and arrangements already made.

  • Amounts paid for already executed or initiated services may not be refundable
  • Charges paid to third-party vendors or for urgent arrangements may be non-refundable
  • Refund timelines, where applicable, will be processed within a reasonable period

7. Third-Party Services

Some services may be fulfilled with the support of third-party vendors, partners, ambulance providers, priests, transport providers, cremation grounds, or other service personnel.

While we aim to coordinate services responsibly, Antim Journey shall not be held liable for delays, actions, pricing changes, or service issues caused directly by third-party service providers.

8. Limitation of Liability

Antim Journey provides support and coordination services with care and professionalism. However, we shall not be liable for any indirect, incidental, consequential, or special damages, including delays caused by traffic, weather, government restrictions, force majeure, or third-party disruptions.

Our total liability, if any, shall be limited to the amount paid by the customer for the relevant service.

9. Website Content

All content available on this website, including text, design, graphics, logos, and service information, is for general informational purposes only. Antim Journey reserves the right to modify, update, or remove content without prior notice.

Users may not copy, reproduce, republish, or distribute website content without prior written permission.

10. Privacy

By using this website, you may share personal details such as your name, phone number, email address, and service requirement details. Such information is used only for communication, booking, service coordination, and support purposes, in accordance with our Privacy Policy.

11. Prohibited Use

  • Providing false or misleading information
  • Attempting unauthorized access to the website
  • Using the website for unlawful purposes
  • Interfering with website functionality or security

12. Service Availability

Our services may not be available in all areas, at all times, or under all conditions. Service delivery may depend on distance, local support availability, legal permissions, weather, and emergency circumstances.

13. Changes to Terms

Antim Journey may update or modify these Terms & Conditions at any time without prior notice. Updated terms will be effective once posted on this page. Continued use of the website or services after such updates will constitute acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to these terms shall be subject to the jurisdiction of the appropriate courts.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the details available on our website.